3+ years customer / technical service in supervisory role in lawn and garden tools. Strong verbal, written, and analytical skills. Ability to communicate with associates, customers and management. Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook. Working knowledge of CSR software (FreshDesk a plus). Working knowledge with operating system software (Oracle a plus). Empower and support team to perform responsibilities for a variety of roles. Maintain focus on team morale and change/improvement management. Oversee 3rd party customer care center relations, managing call escalations, providing IPLs or Manuals, and offering SOPs for process support. Manage 3rd distributor relations to facilitate a service network with warranty approvals, IPLs, and spare parts support for repairs. Develop and update product troubleshooting and warranty process SOPs. Create advanced troubleshooting and repair guides for service centers, agents, and customers. Review and revise technical documents including illustrated product listings, owner's manuals, and product bill of materials. Report product issues to manufacturing. Supervise spare part inventory inspections. Manage in-house rework of products and spare parts.
**The ideal candidate for this role will also have knowledge with the following**+ Welding; MIG, ARC, STICK, Oxy Acetylene Torch**Pay Range:** $24.32 - $27.02**Shift:** Monday - Friday, 5:00am - 1:30pm (optional overtime)**What is the value of a WM job?**The value...
...health, safety, and regulatory standards while maintaining a high level of service quality. This role involves conducting regular inspections, identifying areas for improvement, and working with staff to ensure compliance with internal and external standards. Key...
...Earn up to $75,000 your first year! NO PRIOR AUTOMOTIVE SALES EXPERIENCE NECESSARY! We will provide training for those with heart and... ...are encouraged to apply - retail, restaurants, hospitality, call center, phone sales. Recent college grads and veterans are welcomed!...
...Meals on Wheels programs that provides essential services to its members on a metro-wide scale in a cost-efficient manner. Our mission is... ...encouragedService on a committee: requiredEvent attendance: Board is encouraged to attend 1-2 events throughout the year.Board...
...eligibility for requested treatments and/or procedures.+ Conducts prior authorization reviews to determine financial responsibility for Molina... ...Any of the following:Completion of an accredited Registered Nurse (RN), Licensed Vocational Nurse (LVN) or Licensed Practical...