Job Description

Title: Microsoft Dynamics CRM Technical Lead

Location: Austin, TX (Onsite from Day 1)

Must Have Skillset: Customer Service Module

Brief Summary of Role:

As a Senior D365 Engineer, you will work in one of the largest and most complex CRM applications buildings. You will work closely with Product Management, Software Development, Data Engineering and other teams to develop scalable and innovative CRM solutions. Your role will be accountable for design /implementation of technical solutions within WMA and timely delivery of projects following agile / scrum SDLC.

Responsibilities:

• Develop and customize Microsoft Dynamics 365 applications to fulfill specific business needs.
• Hands-on experience with CRM, sales and marketing modules
• Develop software and design solutions independently to satisfy customer requirements that consider performance and availability
• Partner with engineering product managers and principal software engineers to translate requirements into detailed designs
• Tune performance and resolve availability issues of product or service and its dependencies in production.
• Estimate software development effort including identifying dependent teams and developing code to satisfy complex requirements
• Adopt engineering best practices while contributing to the definition of the engineering lifecycle as well as the definition of best practices

Required Qualifications:

• 7+ years of hands-on experience in software development, specifically with Microsoft Dynamics 365
• Experience in user management, role assignment, and security configuration within Dynamics 365 and Power Platform
• Ability to configure and customize Dynamics 365 applications to meet business requirements, including creating custom entities, workflows, power automate flows and business rules
• Familiarity with Azure Active Directory and integration with other Microsoft services
• Proficient in C#, .NET, JavaScript, and SQL with experience in web services (REST/SOAP)
• Solid understanding of Dynamics 365 customization, configuration, and deployment using managed solutions
• Experience with the Power Platform, including Power Apps (both model-driven and canvas apps), Power Automate, and PCF controls etc.
• Knowledge of Azure and cloud-based services is advantageous, specifically Azure Functions
• Experience with SQL Server Integration Services (SSIS)
• Experience with and REST architecture

Job Tags

Similar Jobs